Posts about ‘CRM’

Salesforce.com CRM software already offers robust “web to lead” functionality – built in with every version of Salesforce – that allows you to capture visitors’ information from your website. But with your diverse internet marketing efforts, what if you have other consumer contact points (like Twitter)? How do you convert those tweets to leads in [...] (more)

I have been a Salesforce.com user since 2005 – a huge proponent of its on-demand customer relationship management (CRM) solution. But if there was a single feature I have always wished they had, it was the ability to create recurring Tasks and Events. You know, like a reminder to email your top customers on the [...] (more)

I was scrolling through my Google Reader subscriptions and saw an article mentioning the customer relationship manager (CRM) called BatchBook, which is designed specifically for small business owners. Since I’m always interested in new tools that help out the small business sector, I decided to take a closer look to see how this CRM differs [...] (more)